Sparki will not turn off...


#1

Hoping someone can help with this problem.

Sparki will not turn off.
Power switch in the “Off” position.
Robot not plugged into USB.

Resetting did not solve problem.
Manual upload of a program will not solve problem.

Removal of batteries is the only way to power off robot.
Installing batteries powers on robot immediately with power switch in “Off” position.

If anybody has any ideas how to solve the problem that would be great.


#2

It sounds like ether the physical switch is broken, or the associated power circuitry. I think it would be best to do a replacement of the board or robot. If you can contact help@arcbotics.com, we’d be happy to get you a free replacement.